24/7 Operations Support: 99.99% Network Availability Guaranteed Contact Desk
Tirupati Global Infosys Logo Tirupati Global Infosys

Stable.
Flexible.
Dedicated.

Providing top-tier overhead and underground cabling, dark fiber networks, and last-mile connectivity. The primary infrastructure partner for SIFY and leading telecom networks.

TGI Cabling and Fiber Operations Team

24/7 SLA

Active Maintenance

4 Hrs TAT

Complaint Resolution

99.99%

SLA Efficiency

PROUD PARTNER

Experience the power of resilient network infrastructure

Tirupati Global Infosys (TGI) is a trusted name in high-capacity fiber and copper networks. As a premier vendor for SIFY and other major infra giants, we build, maintain, and scale critical connectivity backbones spanning over 500 kms. From commercial districts to mission-critical data centers, we keep business connected.

EMPOWER YOUR CONNECTIVITY

Converged Network Infrastructure Map

Streamlined control over physical cabling, dark fiber lines, and field operations to ensure secure and efficient operations in the modern digital landscape.

Operations & Maintenance

  • Preventive Maintenance
  • Breakdown Maintenance
  • 99.99% Service Efficiency
  • CRM Ticketing & Dispatch
MAINTENANCE SOLUTIONS

Operations & Maintenance Solutions

We guarantee 99.99% service level efficiency through rigorous preventive checks and rapid breakdown response. Every connection is monitored, and field dispatches are logged via a modern CRM ticketing workflow coordinated by our 24/7 operational helpdesk.

Operations and Maintenance Illustration
NETWORK DETAILS

Ring Topology Access Network

Our network across Mumbai and Navi Mumbai connects directly to our 22 delivery points of presence (PoPs). The access layout spans all major commercial centers and prime data hubs, delivering dedicated Point-to-Point Dark Fiber connectivity with massive bandwidth capability to safely transfer high-volume enterprise data.

Access Network Topology Illustration
SLA ASSURANCES

Strict Service Level Agreements (SLA)

Our operational TAT is designed for minimal downtime. Dish TV customer complaints and installation dispatches are successfully resolved within 4 hours. Administrative collections are finalized within 1 week of billing date, maintaining clean cashflows and project execution timelines.

SLA and Support Control Illustration
LOGISTICS & FACILITIES

Strong Field Infrastructure

We support operations with four dedicated, highly-skilled fiber teams equipped with official transport vehicles for rapid mobilization. Our office infrastructure includes four commercial workspaces of 250 sq.ft each, strategically located in Powai, Mumbai, and CBD Belapur, Navi Mumbai.

Logistics and Facilities Illustration

Overhead & Underground Cabling

Specialized physical path installations, handling complex cabling tasks through dense urban pathways in Mumbai, Thane, Navi Mumbai, and Nashik circles.

Dark Fiber Connectivity

Point-to-point dark fiber capacity leases, enabling high-volume, secure, encrypted data transfers between corporate campuses and data hubs.

Last Mile Connectivity

Providing essential connection links, bridging trunk network systems directly to commercial terminals and customer end points for operators like Sify.

Field Operations & Teams

Mobilizing four skilled cable teams with official vehicles for prompt field diagnostics, migrations, and overhead network maintenance.

Client Ticketing Portals

Deploying dedicated customer service portals (like SwiftFix) for real-time ticket logging, fiber repair dispatch, and SLA milestone tracking.

Real-time Web Monitoring

Providing custom web dashboards that display network performance metrics, link availability, and dispatch center tickrates.

OUR VALUES

Mission Driven Infrastructure

We design our operations around three core commitments to deliver high-standard internet and network systems.

01

Stability

Providing internet services and IT solutions through a quality and stable network system that attains the high standard of system security.

02

Flexibility

Developing various services and solutions that are flexible, customized to suit business needs with no limitations, answering every corporate customer's need.

03

Dedication

Devoting to provide quality after-sale services, consultations and quick problem-solving by a team of experts that are available 24 hours a day.

CASE STUDY METRICS

Projects for Major Infrastructure Brands

We have completed critical cabling and operations for top media and telecom operators across circles.

SIFY Last Mile & Dark Fiber Partner

Over 500+ kilometers of network footprint managed and installed.

We are recognized as one of the top vendor partners for SIFY and other major infra firms. Our scope includes providing reliable dark fiber leases and last-mile connectivity services, maintaining critical trunks for high-volume network requirements.

  • Point-to-Point dark fiber connectivity
  • Over 500 kms of network lines built
  • Full field-level physical fiber mapping
SIFY Server Infrastructure

Airtel Circle Migration & DTH Franchising

Navi Mumbai, Mumbai & Nashik Circle Operations.

We undertook and executed the complex Migration Process for AIRTEL at Mumbai & Nashik circles, safeguarding uptime for enterprise customers. Additionally, during the digitization phase, we operated as the Airtel Digital TV franchisee in Navi Mumbai, successfully installing 10,000 new connections in a record 3-month window.

  • Circle migration operations in Nashik & Mumbai
  • 10,000 DTH installations in 3 months
  • Network expansion on overhead copper (40kms in Navi Mumbai)
Airtel Telecom Transmission Tower

Dish TV South Mumbai Franchisee

Franchise management spanning 2010 - 2015.

We managed the Dish TV Franchise operations for South Mumbai over a successful 5-year tenure. Our operations teams delivered 10,000+ new subscriber installations and maintained a strict 4-hour Turnaround Time (TAT) to close customer complaints.

  • 5-Year successful franchise management
  • 10,000+ new connections set up
  • 4-Hour complaint resolution compliance
Dish TV Subscriber Installations

Tata Indicom Broadband Project

CBD Belapur and surrounding circles network deployment.

As part of the Tata Indicom Broadband expansion project, we successfully installed and optimized more than 25 kilometers of high-performance broadband fiber in CBD Belapur, establishing major connectivity pipelines.

  • 25+ Kms broadband path completed
  • Active deployment in CBD Belapur comercial hubs
  • Full system testing and path certification
Tata Indicom Broadband Fiber

Tulip, IOL & Local Operator Services

Multi-operator cabling support and maintenance.

We provide physical pathway infrastructure support across the board in Mumbai and Navi Mumbai. This includes maintaining 25 Kms of critical fiber optic cables for IOL in Fort, Mumbai, and providing overhead cabling teams for Tulip Telecom, Tata, and various local cable operators.

  • 25 Kms of Fiber maintained for IOL (Fort, Mumbai)
  • Overhead wiring for Tulip Telecom & Tata
  • Skilled cabling support teams shared across Navi Mumbai, Thane & Nashik
Structured Cabling Systems
QUANTIFIABLE IMPACT

Scale. Strength. Efficiency.

A snapshot of our operational scale and performance levels across our service circles.

500+ Kms of Dark Fiber

Connectivity deployed and active for SIFY and top infrastructure networks.

99.99% SLA Efficiency

Preventive care and rapid breakdown resolutions managed through CRM.

20,000+ Active Connections

DTH and broadband integrations completed for Dish TV and Airtel.

4 Hours Response SLA

Maximum turnaround time for complaint closure and active customer installations.

GET IN TOUCH

Let's protect your infrastructure.

Discuss cabling installations, fiber dark leases, circle migrations, or dedicated maintenance plans with our specialists.

CBD Belapur Premises

Two Commercial Premises (CBD Belapur, Navi Mumbai) - Strategic PoPs

24/7 Operations Desk

Dedicated Call Center & CRM Ticketing support desk

Request Consultation